CHEK-IN TIME: From 14:00h
Once the booking is confirmed by GOBCN APARTMENTS S.L. the customers receive our confirmation e-mail with the full address of the rented apartment in Barcelona and its owner's contact details.
Generally in our apartments check in time begins from 14:00. Prior to your arrival you have to contact the apartment owner in order to schedule the check in time.
We will always attempt to accommodate early arrivals and late departures, but this is dependent upon previous/following bookings. The check in policy can vary depending on the particular owner, that's why it's important to check the desired apartment's specific terms in the apartment profile. In case of early check in please consult it previously with the owner.
No extra charges for late arrival in 98% of our apartments in Barcelona but some owners ask for the additional fee for the late check in. Please check the terms and conditions of your particular apartment for the most preciseness.
PICK UP KEYS
According to our general terms, the owner will be waiting for you at the apartment to welcome you, show you the apartment give you the keys and inform you personally about all the details of it, but there can be some cases when you have to go to the owner’s office and pick up the keys there.
You need to pay the remaining balance as well as the refundable deposit in cash once you have arrived in the apartment and checked that everything is working fine. Although the payment methods of the balance can be different depending on particular owner's terms (some owners accept visa or bank transfer as an alternative methods), please read thoroughly the profile information of the rented apartment.
CHEK-OUT TIME: Before 11:00h
The check-out should be done before 11:00am. You will need to inform the owner of the time you will be leaving at. Check out time can be flexible in the case that no-one else is arriving on that day.
The security deposit will be refunded at the check out if there is no damage or loss of the apartment property. The deposit reimbursement rules depend on the specific terms and conditions of each apartment as well.
WHERE TO LEAVE THE LUGGAGE?
In case of some apartments, there is a special space for the storage of the luggage, so you can leave your suitcases before the check in or after making the check out and pick up them at your desirable hour.
If in your particular apartment there is no mentioned service available, we highly recommend you to use the storage service of the railway station Sants or of the bus station Estació Nord or at the special luggage companies click here.